The app closes after a few hours and goes back to the home screen. What should I do?

This problem affects only some MXQ and Tanix devices. It usually happens about 2 to 3 hours after the device is switched on: the app closes and the device goes back to the home screen (the launcher).

It started around early December 2023, after an internal update to the launcher on these devices.

Recommended solution: replace the device

We do not recommend using these devices: they are not certified by Google and do not have the minimum reliability recommended for use. The best solution is to replace the device with one from the list of recommended Android devices.

If you want to keep using the device

You can replace the device's launcher with Cloud Launcher, a light and simple launcher. You can also use another launcher, if you prefer.

1. On the device, download Cloud Launcher.
2. Install the file and confirm the message that appears on the screen, if one appears.
3. Press the HOME button on the remote control. A window should appear asking you to choose the launcher.
4. Choose Cloud Launcher. It is a black screen with a small grid icon in the bottom-right corner.
5. Press HOME again. Cloud Launcher should appear as the first option in the list.
6. With Cloud Launcher selected, choose Always to set it as the default.
7. Press HOME once more and check that Cloud Launcher opens directly, without asking again.
8. Open the Adeus Pendrive app from the grid icon (app list).
9. Wait 30 seconds to 1 minute and press HOME. Check that Cloud Launcher opens directly.
10. Unplug the device from the power supply and plug it back in.
11. Check that Cloud Launcher opens and that the app starts on its own after a few seconds.

Important: the most important step is choosing Always when you press HOME, to set Cloud Launcher as the default. After restarting, the old launcher should no longer appear.

If the app does not start on its own

If, after this, the app does not start automatically, install an auto-start app and test again. Use one of these options:

• autostart
• onboot, as an alternative to autostart

See also: The app does not open on its own when the TV is switched on. What should I do?