The app image appears cut off on the TV. What should I do?
A cut-off image is usually caused by a scaling or picture setting on the device connected to the TV, or on the TV itself. See below what to do in each case.
Windows PC connected to the TV
If you use a Windows PC connected to a TV, Windows may set the display to a scale larger than the default, and the app screen appears cut off.
- Right-click on the Windows desktop.
- Choose the Display settings option.
- In the window that opens, go to the Scale option.
- Change it to 100%.
- Restart the computer.
TV picture settings
If this does not solve the problem, or if you use a different type of device, check in the TV settings whether the picture setting is on Auto Adjust, 16:9 or another option.
Auto Adjust is usually enough, but on some models you may need to try other options until the image fits.
Android TV Box
Some Android TV Box models have a Zoom option that makes the image appear cut off at all edges of the screen. In this case, adjust the Zoom in the Android device settings.
